Can any one suggest how exactly to escalate this further? Specific email ids, phone codes, names of senior persons, etc.
http://vodafone.in/Vodafone/h2h/download/hnsmanual.pdf
You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.
Name: Rajesh Shetty Address: Vodafone Essar Limited, Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400 013 Phone: +91-22-66645000 Email:
[email protected]
If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with the Nodal Officer) anytime from Monday to Friday (9.30 am to 6.00 pm).
Name Laxmi Bhan Address Vodafone Essar Limited, Peninsula Corporate Park, Ganpatrao Kadam Marg,Lower Parel, Mumbai - 400 013 Phone +91-22-66645000 Email
[email protected]
Not much you can do if the problem is in different parts of the city at different times,apart from change ur number(which u can't
).Trust me I'd written to the Nodal Officer and the response I got was" we are planning to add more towers in the next 2-3 months,Kindly bear with us":wall:
I had a signal problem when I moved into my present house 2.5 yrs ago, and lived with bad signal quality,etc for a year and a half coz i also could not afford to change the number
About a year ago Airtel started canvassing all the tall buildings in our area to set up towers and offer special plans if a large number of people in the same CHS took their postpaid connections.
Guess that scared Vodafone and they set up new towers:rofl:.Not facing any problems since the last whole year :redface:
