I am someone who recently moved to Mumbai. I have few contacts to call here, so I barely use my cell phone. I do most of my conversations using my landline mtnl number. The average number of calls I make per week from my cell phone are less than 5 (all local). And I make about 5-6 local SMSes per week. Coupled with the number of harassing telemarketing calls, no voicemail box, my cell phone is pretty much useless to me.
I have been a Vodafone postpaid customer, but every month I get charged bills that amount atleast to Rs500. I was on 199 Plan, where you pay 199 every month - but I dont remember my bill ever being less than 500 any month. So I went to Vodafone center (every time I go here I wait atleast for 45 min) and I asked them to change my postpaid to prepaid. One of their representatives talked me into taking the 0 rental per month plan. I agreed. Then I was out of the country for another month. I come back get slapped with a 500+ bill again, (and I havent used the phone at all cause I was not even in town). Then one day I check my plan and see its still 199 Plan. I go back to Vodafone, do the same old ritual where I ask the representative to change me to Prepaid. She looks into some history and finds that the last representative had submitted my form for 0 Rental and had quit the company so she would process it again, and she asked me to wait for it to come into effect. I said ok...then after 3 months, I again check my phone Plan by dialling 111, and see its still on 199 Plan. And guess what there is no 0 Rental plan, and if there is one, I am certainly not on it.
:notallowed:
I am done being fooled by Vodafone and its representatives. I took this network just because I once was an Orange customer and a happy one at that. Sadly, Orange is no more, and Vodafone, and all that remains is the innocent face of the Hutch puppy which Vodafone exploits to keep Orange's faithful customers. I am done being fooled by Vodafone. So I have cancelled my Vodafone account.
