Reliance Jio Fiber Broadband Plans (Official)
- Thread starter NikhilS
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Just called jio customer care..i asked them to disconnect the service and initiate refund process.he politely said,sir ham samajh rahe plans ko lekar aap log naaraz hain.we r seeing every reaction in social media.we will be updating the plans very shortly.till then we r not going to charge you...our team is working on it ...
So it seems that they have taken those negative comments seriously..and they r going to either update those plans or come up with new plans..till then he said we wont charge ....
Seems sensible..abhi bhi mauka hai sudhar jaye to baat ban jayegi.
Great job buddy.
This is expected. After spending so much Mota bhai can't afford to let Jio fibre be a failure. They miscalculated the needs of the people which they need to rectify asap now.
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In silver plan - the extra 200gb data will be available each month individually for every 6 month or collectively 200gb for all 6 months?
@legionsunited91 Every month for the next 6 months.
I doubt they will change them so soon. This is just a canned response to prevent disconnection requests. They might provide some introductory offer at best. These are well thought out plans.Just called jio customer care..i asked them to disconnect the service and initiate refund process.he politely said,sir ham samajh rahe plans ko lekar aap log naaraz hain.we r seeing every reaction in social media.we will be updating the plans very shortly.till then we r not going to charge you...our team is working on it ...
So it seems that they have taken those negative comments seriously..and they r going to either update those plans or come up with new plans..till then he said we wont charge ....
Seems sensible..abhi bhi mauka hai sudhar jaye to baat ban jayegi.
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@yougotmehere Alright, thanks.
I believe they will give it a try , but after few months they will discontinue. I believe this because when you have a 100 mbps connection data consumption will be high. So more data will less speed will make sense , also the competitor will increase data caps if not speed.
Agree to some extent but after giving free internet for almost a year and half and at critical point where those free consumers were about to be milked, they can't just loose them. That would be just disaster in making. So i do believe they'll take some remedial measure very quickly for the time being. Later, once the market is all set, they can create the havoc again.
Moreover, it's not a sea change they need to bring. Just minute changes based on the consumer feedback and prevalent competition.
Edit : They have started extending the validity of plans on a per day basis. As per the last message, it is now extended for tomorrow till 1:30PM. It was extended from 5th to 6th Sep yesterday.
Moreover, it's not a sea change they need to bring. Just minute changes based on the consumer feedback and prevalent competition.
Edit : They have started extending the validity of plans on a per day basis. As per the last message, it is now extended for tomorrow till 1:30PM. It was extended from 5th to 6th Sep yesterday.
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