Reliance thunder 1099 - 4 Mbps?

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I am using the 4 Mbps plan for the last two years and it gives excellent speed without any FUP limit. But from Jan 2014 my connection is getting off from 7 PM to 10 AM everyday and on Sundays . I have complained to Reliance at least 25 times but no action has been taken.
It is good till it works, if there is a major problem you will never get any customer service......Think twice before taking.........I did a mistake by paying them one year in advance and now I am in trouble........
 
it always a big nope...from most of the users..r we ready for jio?
 


I don't think the Jio will be able to give better customer service........only time will tell...but Mukesh is a better businessman then Anil who is busy with bollywood and hollywood stars.........8-))
 
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