Sify cheating the customer, again

[inetbum]

The link for chat with CC is http://customercare.sify.com

 

[GAURAV7777]

here's the direct link
http://customercare.sify.net/ikare/cus_getdet.php?cust=3

 

[shouvik]

^ thanx a lot guys

 

[coolbuddy_79]

it's of no use guys!!! neither the online chat nor the phones...they just keep repeating the same crap again and again to each customer!!!

 

[GAURAV7777]

well today i tried to see whats the status of my complaint
and this is what he had to say
sujith_christopher : Chat request accepted:
sujith_christopher : Good evening
sujith_christopher : How may i assist you
gaurav_singh777 : hi
gaurav_singh777 : what\'s the result of this complaint number ******
sujith_christopher : One moment sir
sujith_christopher : Since you have used more than 150 mb the validity has been reduced
gaurav_singh777 : y don\'t u people read ur policy
gaurav_singh777 : it clearly says that the policy is in effect from 8 am to 10 pm
gaurav_singh777 : my download exceeded 150 in the night
sujith_christopher : One moment sir
sujith_christopher : We are really sorry for the inconvenience
sujith_christopher : I have once again forwarded the same to pour team and revert to you regarding the same
gaurav_singh777 : and how much time is this gonna take again
sujith_christopher : You can check the same tomorrow[/b]

these guys can't understand anything .
last night also i downloaded but there's was no deductions
there r not even aware of their policy conditions themselves

i have been tired of this bs with sify every month or so i loose around 5-6 days of validity.
if only i had some money i would have gotten mtnl's DSL Nu

 

[shouvik]

Originally posted by GAURAV7777@Jul 3 2005, 06:39 PM
well today i tried to see whats the status of my complaint
and this is what he had to say
these guys can't understand anything .
last night also i downloaded but there's was no deductions
there r not even aware of their policy conditions themselves

i have been tired of this bs with sify every month or so i loose around 5-6 days of validity.
if only i had some money i would have gotten mtnl's DSL Nu
[snapback]14608[/snapback]

[/quote]


Gaurav, y dont u go 4 Airtel Broadband instead of MTNL?

 

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[GAURAV7777]

cause airtel isn't available in my area its as simple as that

 

[Tushar]

And its costlier ain't it?

 

[Sushubh]

i think the hairline on the head is more important than few hundred bucks.

 

[GAURAV7777]

well i agree with sushubh over herepeace of mind is important than money