Timbl Broadband Review

I recently shifted from excitel to Timbl broadband. Excitel in my area does not offer FTTH and their transit speed chokes during evening time (9 pm-12 am).

I am on a 50mbps FTTH Unlimited connection paying about Rs 700/month (inclusive of taxes). Static IP if you need is another 400/month. ONU Security was Rs. 500. Running my own router with Unifi Access Point.

It's been 6 days since I shifted has till now there has been no downtime. Initially, I had to contact the customer care to get the admin password of the ONU which was given to me within a day or two.
Another great point about Timbl is that they offer dynamic public IPs to every user. No port blocked, you can run whatever you want and with a dynamic DNS service, you basically have a static IP equivalent domain name.
Timbl uses google DNS by default.

Below are a few speedtest results to UK, US, Singapore, Ind using on speedtest. Upload struggles a bit but I won't be uploading much to US/UK. Tested on a 5Ghz wifi.

I will keep updating the thread with my findings.

 

[a.c]

They seem to be blocking outgoing ports 19-24.
Traceroute with TCP to port 19-24 stop at the 3rd/4th internal hop which is the gateway 10.30.30.1 and another router with internal IP in the 172.18 range
Realised it today when i was unable to ssh into my server. I was not able to access SFTP on my seedbox and thought it was the seedbox provider's fault but it's not.

I filled a ticket let's see what they say.

 

[a.c]

Update: It took a few days (about 3 days) but they fixed the problem. I only had to call them once on Monday, then after a few hours got a call back from someone in the tech team, who did not understand my problem and told me someone with higher authority will call back. Got a call back told them the problem, they understood (they knew that the ports were being blocked).
Got a call on Tuesday asking if it was fixed (it wasn't). I got a call today afternoon (still wasn't fixed). Got a call now about 8:30 pm asking if it was fixed and this time it was.

 

[a.c]

Everything was working well for the past 2 days. But from today morning I am facing packet loss from and after the airtel router to almost every other site. Only peered services are working fine. Registered a complaint lets see.

Mtr results

EDIT: Seems fine now. Got fixed few minutes after posting this.

On a side note in order to fix the above outgoing port issue mentioned in the above post they had to give me a public static IP. Idk why but not complaining since I got it for free.

 

[a.c]

I also forgot to mention they don't hijack the DNS also. For some reason, I can't update the first post.

 

[a.c]

After recent issues with airtel routing. Timbl shifted people to TATA. But I noticed a strange thing. The traceroute to c007.del002.ix.nflxvideo.net goes till nyc and then comes back to Delhi.

Tested this with a VPN with TATA backend but the result was the same. Can others check this and report back.

 

[a.c]

The internet was working fine in the first few weeks but not it has started chocking around the 7 pm-11 pm time. The speeds with a single connection even to airtel Delhi servers are about 4-5 mbps. Whereas if I use a VPN its all fine. Its really sad that even with FTTH they can't fix this.

I guess I will be changing back to excitel (non-fiber) for the next month cause the wiring is already there. Just need to recharge.

 

[JB701]

Is it related to the shift to TATA routing? I have noticed that (in the sample size of 6) that TATA routed ISP perform much worse at peak times. Not sure if this is just because TATA transit ISPs oversell or if TATA transit is more expensive compared to Airtel? Not sure

Here is single connection test to Airtel Delhi on Tripleplay:

 

[a.c]

Sadly nope, they shifted me back to airtel as transit in a few days. Right now I am getting the following result on airtel Delhi server (getting full speeds on Timbl servers with a single connection (but it is pretty much useless as all peered services are fine)).

Airtel Delhi server, single connection on a 50mbps plan

EDIT: If I face the same issue with excitel also (I guess it happens with almost all Indian ISPs) I will most probably invest in a pfsense DIY Box and use a home-wide VPN. Currently, everything is seamless with NordVPN (even single connection downloads to US servers max out at 50mbps).

 

[dagasaheb]

Does Timbl provide a public dynamic ip?
Also, achaudhary997, Can u confirm it is Rs 700/month tax included