Tripleplay Broadband Review

I recently switched again ISP again from ANI Broadband to Tripleplay.

Context:-

ANI Broadband had been running very well for me with close to full speeds to international servers and good routing but recently they switched me (or rather the LCO) over to a different network which had many problems with reliability and speed. I was quite annoyed considering that ANI has worked well for me for close to 8 months. It seems to be an LCO specific issue as it is still good on other LCOs.

My LCO decided switch me over to another ISP (Precious Netcomm or PNPL) as ANI was having some reliability issues even on their side.

Unfortunately PNPL has its own share of issues, it works very well during morning (over 100Mbps to international servers) when there is little to no congestion but in evening it chugs (<5Mbps). So I was on the lookout for another ISP from another LCO.

@kanurag94 helped me out a lot in finding a new LCO (he lives in the same area as I). He told me about Tripleplay Broadband and gave me their number (Tripleplay doesn’t advertise much in my area; I wasn’t able to find any flyers with their number on it).

Setup/Installation:-

I messaged Tripleplay LCO and told them to set it all up on Sunday (9th Feb). The entire installation took 4 hours; I opted for fiber instead of copper, so setup took much longer. They came to my house at around 11AM and I had internet around 3PM. Installation cost was Rs. 2000. I had my own ONT so told them I didn’t want one. The termination box looks just like the one that ANI had.

Initially they didn’t set me up with Tripleplay, they made me an account with Zeonet. Zeonet had the same congestion problem as with PNPL except it was much worse (slowed down to mere 1Mbps at night). Here are the speedtests if anyone is interested:

At evening:-

@kanurag94 again helped me out and told me ask my LCO to switch me over to Tripleplay, I was worried that they won’t do it because I already paid for it. I messaged them again and they were willing to switch me over to Tripleplay.

The day after, they switched me over to Tripleplay with static IP.

Pricing:-

I’m paying Rs.1000 for 100Mbps. Its a much better deal compared to Rs.2500/month for ANI I have been paying for until now.

Public static ISP:-

In my ANI review I said that they were the only ISP in my neighbourhood who offered static IP but it turns out I was wrong. My LCO hooked me up with a public static IP right away. Its not 1:1 NAT like ANI either, I just have to put in my public IP directly on my router; pretty neat.

Speedtest Results:-

Speeds are very good even better than ANI. At 6-7AM I’m able to hit close to 120Mbps even on international servers. The tests above were done at around 9:30PM.

 

[Bolt]

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms     1 ms     1 ms  192.168.31.1
  3     3 ms     2 ms     2 ms  10.1.0.1
  4     *        *        *     Request timed out.
  5    35 ms     3 ms     3 ms  core-router.static.tripleplay.in [103.240.232.1]
  6    13 ms    67 ms    24 ms  nsg-static-073.92.72.182.airtel.in [182.72.92.73]
  7     4 ms     3 ms     5 ms  116.119.49.159
  8     4 ms     3 ms     3 ms  182.79.161.213
  9     4 ms     2 ms     3 ms  one.one.one.one [1.1.1.1]

Trace complete.

 

[JB701]

The traceroutes look fine, can you please do one to facebook.com as well?
Can you please try on wired ethernet and see if its any faster?
Try to get a public IP from your LCO; i think CGNAT may have some overhead

 

[Bolt]

Will get a second backup connection, till then this will have to do.
Speed issues seems to be only on wifi devices, ethernet is working fine, 1080p videos do not buffer on youtube or reddit.
Maybe the mi router is not up to mark.

 

[varkey]

How many devices are kind of daisy chained? The trace route seem to show 3 layers of NAT on your side (The 10.1.0.1 I'm not so sure but still)

 

[JB701]

I'm guessing 192.168.0.1 is his Mi Router, 192.168.31.1 is his ONT and 10.1.0.1 is ISP Router..

I can ping 10.1.0.1 on Tripleplay and it's one hop away.

@Bolt you should setup ONT in bridge mode and let Mi Router handle everything. Also if you are getting good speeds on ethernet, something may be going on with WiFi router. Interference perhaps?

 

[varkey]

Ah, I assumed 10.1.0.1 is also on the users side. Yep, bridging would be ideal.

 

---

[Bolt]

The 31.1 is Mi, 0.1 is ONT.
I'll just buy the archer C6 and get rid of both ONT and Mi router, hopefully that'll fix both issues.

 

[JB701]

Pings to 1.1.1.1 appear to be going through their Mumbai node :/ . Anyone on Airtel who is having this?

 Host                                           Loss%   Snt   Last   Avg  Best  Wrst StDev
1. _gateway                                     0.0%    12    0.8   1.0   0.8   1.9   0.3
2. dhcp.tripleplay.in                           0.0%    12    2.8   9.7   1.8  86.7  24.3
3. wan-switch.static.tripleplay.in              0.0%    12    3.7   3.9   3.0   5.6   0.8
4. core-router.static.tripleplay.in             0.0%    12    2.2   2.5   1.9   4.3   0.6
5. nsg-static-073.92.72.182.airtel.in           0.0%    12    4.9   3.6   2.8   4.9   0.6
6. 182.79.141.36                                0.0%    12   38.3  37.9  36.3  43.2   2.2
7. 182.79.161.171                               0.0%    12   41.2  38.9  36.8  46.6   2.8
8. one.one.one.one                              0.0%    12   37.3  36.6  36.2  37.3   0.4

Back to normal now

                                                  Packets               Pings
 Host                                           Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. _gateway                                     0.0%    13    0.9   7.9   0.8  38.1  12.7
 2. dhcp.tripleplay.in                           0.0%    13    3.4   9.0   1.9  51.6  14.8
 3. wan-switch.static.tripleplay.in             30.8%    13   48.2  15.8   3.1  48.2  18.0
 4. core-router.static.tripleplay.in             0.0%    13    2.0   6.0   1.8  27.9   9.5
 5. nsg-static-073.92.72.182.airtel.in           0.0%    13    3.5  31.8   3.5  68.4  22.5
 6. 116.119.49.159                               0.0%    13    3.3  12.8   2.9  68.2  19.7
 7. 182.79.161.213                               0.0%    13    3.1  10.3   2.8  43.3  14.9
 8. one.one.one.one                              0.0%    12    3.2   5.0   2.7  26.5   6.8

 

[Bolt]

1st downtime today, within days of installation.
Let's see how long this lasts.

 

[JB701]

I had half an hour downtime today with Tripleplay as well, looked like LCO was installing a splitter or something. Is the light on your Fiber ONT red?