No, i didn't complain. It wont make any difference. I will have to teach them what upload speed is in the first place. Anyway i checked my friend's(near my home) modem connection setting, the upstream speed is 256Kbps for him also. He is on the H500 plus plan. So, i think the upload speed is capped at 256Kbps in the BSNL exchange for my locality.