As mentioned in my other thread post, i am now willing to wait for any time taken by Videocon. Even if they do not launch HD DVR rite now, i will get their services only. I am sure they care for their customers, and will do so somewhere in the future. I will just copy-paste my post from there, so that any Reliance as well as Videocon person reading this, will know my bad views & Good views respectively about them.============================================================================================================================================================Thanx for drawing my attention to their Customer care!! In fact i would mention an event of past few days....On Saturday late evening, i mailed a few queries to Reliance as well as Videocon - the areas which i needed to clarify, since these were the 2, i shortlisted. In fact i happened to send 1 more mail to Reliance for a question, which i forgot to ask.Then what happened is, i got a reply immediately on Monday from Videocon people mentioning the FACTS HONESTLY - "The services you have asked for, are currently not available with us...." and so on.But Reliance - Well, they didnt reply the whole day.So i got frustrated, and mailed them a strong, but nicely worded reprimand email TODAY MORNING - early.But still i have not got any reply to that as well......I wrote in my mail, and i even truly ask myself - "If these people a handling a Prospective customer in this way, then i wonder what would they do to someone, who becomes their customer?"So, no matter what, i am sticking to Videocon now - atleast they are honest!!Any Videocon personnel seeing this - I congratulate you people for being very honest, and serving your Prospective customer.And any Reliance personnel seeing this - I would say only 1 thing - you people would be losing out customers very fast.....Prospects will surely run away, and even the existing customers will run away.==================================================================================================================================================================================