.:Special Relief Scheme:.
check this link.
Whose fault ( "galti") can be made out only if you give break up of the bill.
Rent for telephone
call charges
Misc charges
( includes BB advance security deposit, monthly rent
excess data usage . modem rent if applicable etc ) Tax at @ 10/3%
( less advance if any paid )
upload screenshot (jpg picture )of usage data page at tinypic.com
http://data.bsnl.in
Other terms and condition:
i. The scheme is valid up to 31 st Mar'2010.
ii. A customer can avail any of the options in the above mentioned scheme only once in lifetime on a particular connection.
iii. Plan chosen under relief scheme shall be applicable only for all the disputed bills and the future committed period. No past undisputed bill shall be settled through this scheme.
iv. Any hitherto regretted case & disconnected for non-payment, which could have been settled on the basis of options of this concession scheme may also be considered for settlement under the scheme, if the customer makes an appeal.
v. In case a customer is already disconnected and wants to avail any of the options of the above scheme, he shall not be charged any reconnection/installation fee and Fixed monthly charges for the intervening period i.e., from the date of disconnection of BB connection up to the date of reconnection.
vi. Disconnected BB connections under the scheme shall be reconnected on customer's request after receipt of payment through different settlement options indicated above and clearance of outstanding bills against related landline connection.
vii. The bills relating to landline connection, outstanding if any shall be paid by the customer as required under existing instructions for restoration of disconnected b-fone connections.
viii. The customer should be asked to give his Cell Phone number on which usage alerts can be sent in future. He may also be advised to keep a check on his usage by checking the web portal: www.dataone.in showing the customer log details and should keep watch on the pop-up alerts on the screen.
and give the link here.
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