Airtel Broadband: 1mbps ul for 1699 2mbps ul for 2999

  • Thread starter Thread starter chetanhooli
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Yeah. I just sent them a mail saying a freind also has the plan.



u sent them??send them and if there is any +ve reply den lemme know
 
People using 1699 plan I have a question for them . Is the VAS services applicable in the freedom 1699 because I asked customer service and they have no idea about it ??Please reply
 
I got another reply. I said I clearly wanted the 2 MBPS Unlimited plan which was offered to my friend and this is the reply;

Dear Mr. ******,

Thank you for writing to Airtel Telemedia Services.

With reference to your below mail for Airtel fixed-line 0114*******, we
would like to inform that we are unable to provie 2222 (2Mbps) plan to
residential customer.

It is our privilege to have you as our valued customer and would like to
thank you for your continued patronage. We look forward to a long and
fruitful association with you.

In case you require any further assistance, please

 Call us at 121 from Airtel fixed-line or Dial 011 44444121 from other
numbers
 E-mail us at [email protected]
 Fax us at 011 41613579

Note: Please mention your Airtel fixed-line number along with STD Code,
e.g. 0114XXXXXX in the subject of the email whenever you write to us for a
quicker response. Do not include any space or special character between the
digits.

Warm Regards,
********
Customer Care
 
Well, when I got a call. The first thing the guy said was "you won't find this plan, if you contact customer service" so they're being pretty secretive about it.
 
Yeah I guess. All we can do is keep trying.
 


With reference to your below mail for Airtel fixed-line 0114*******, we
would like to inform that we are unable to provie 2222 (2Mbps) plan to
residential customer.


Note the reference to residential customer. Does that mean this plan is applicable for business customers?

Well, when I got a call. The first thing the guy said was "you won't find this plan, if you contact customer service" so they're being pretty secretive about it.

Are you a business customer?

People using 1699 plan I have a question for them .
Is the VAS services applicable in the freedom 1699 because I asked customer service and they have no idea about it ??Please reply

1699 also has VAS. Call them up again and ask them to re-check.
 
Guys, just keep calling customer care again and again. Sooner or later you will come across some guy with half brains who will migrate you to the new plans. I just got 1699 - getting 120KB/s woohooo!! :dance:
 
^^ I'm still waiting for the Turbo 1299 plan! The mail said it will take 6 days! :(
 
Note the reference to residential customer. Does that mean this plan is applicable for business customers?

He is syaing that the 2222 MBPS Combo plan is only available for business customers.

I was asking him about a UL plan and he had no clue. Anyways, I sent off another mail so lets see what reply I get today.

Crazysah
 

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