Actually its a law that Broadband in india means always on and minimum 512kbps and they were violating that law for so long now
And more over the fact is airtel is still selling plans with 256kbps post FUP speeds, Atleast in delhi
I have had a few downtimes. And calling the local exchange actually rectified the problem pretty quickly in all those cases. I have not had a line break until now so cannot say about these kind of problems.
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