Thanks... Reminds me of old saying that customers in India are really meant to 'kasht se mar' .
Customers in India are much better off than their western counterparts. I have worked in an international call center and know the plight of customers in UK. Their costs are exorbitant. If you want to book a landline, you have to enter into a minimum one year contract. Installation & visiting charges with appointment and if the customer misses the appointment your money is gone. Monopoly of British Telecom as against free market in India where MTNL, Airtel, Tata, etc have the rights to lay down their individual wires and set up own infrastructure. India has the world's lowest call rates and Indian telecom companies are best in the world when compared with the prices that we pay for the services provided. So when it comes to telecom, India is much ahead. Its not for anything else, why Vodafone, SingTel & Telenor came here and AT&T others are trying.
Even bigger problem is the last revision in service tax by the govt. of India. 12.36% is a huge tax. Why should the govt.tax us so much? Even a small increase in rental magnifies our pay outs for services.
Service Tax is the best tax because it has to be paid by everyone (no discrimination of rich & poor) and no one can evade this tax unlike other taxes. Hence, government should move to increase service tax and completely abolish income tax.
Customers in India are much better off than their western counterparts. I have worked in an international call center and know the plight of customers in UK. Their costs are exorbitant. If you want to book a landline, you have to enter into a minimum one year contract. Installation & visiting charges with appointment and if the customer misses the appointment your money is gone. Monopoly of British Telecom as against free market in India where MTNL, Airtel, Tata, etc have the rights to lay down their individual wires and set up own infrastructure. India has the world's lowest call rates and Indian telecom companies are best in the world when compared with the prices that we pay for the services provided. So when it comes to telecom, India is much ahead. Its not for anything else, why Vodafone, SingTel & Telenor came here and AT&T others are trying.
Even bigger problem is the last revision in service tax by the govt. of India. 12.36% is a huge tax. Why should the govt.tax us so much? Even a small increase in rental magnifies our pay outs for services.
Service Tax is the best tax because it has to be paid by everyone (no discrimination of rich & poor) and no one can evade this tax unlike other taxes. Hence, government should move to increase service tax and completely abolish income tax.