Diagnose Mtnl Triband Broadband Problems

[viralbug]

^ look at the line state. these are the stats when it hasnt been connected yet.

 

[Tanmay_79]

Hello Experts,

Can anyone help me pleaaaazzzzz....triband stopped working since yesterday. All 4 leds are ON...D-Link adsl 2+ router.

SYSTEM LOG:
auto_vcc_default oamPing(0.40)result(2)
auto_vcc_default oamPing(0.36)result(2)
auto_vcc_default oamPing(0.38)result(2)
auto_vcc_default oamPing(0.96)result(2)
auto_vcc_search oamPing(0.35)result(2)
auto_vcc_search oamPing(8.35)result(2)
auto_vcc_search oamPing(0.43)result(2)
auto_vcc_search oamPing(0.51)result(2)
auto_vcc_search oamPing(0.59)result(2)
auto_vcc_search oamPing(8.43)result(2)
auto_vcc_search oamPing(8.51)result(2)
auto_vcc_search oamPing(8.59)result(2)
Conn Delay Timer started for 50 sec
pppd 2.4.1 started by root, uid 0
Unexpected packet: Ether addr: 00:90:1a:41:78:27 (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x002d (PADO) PPPoE tag: type=0102 length=0009 (AC Name) data (UTF-8): BRAS-GRGN PPPoE tag: type=0103 length=0004 (Host Uniq) dat
Unexpected packet: Ether addr: 00:90:1a:41:77:26 (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x002d (PADO) PPPoE tag: type=0102 length=0009 (AC Name) data (UTF-8): BRAS-GRGN PPPoE tag: type=0103 length=0004 (Host Uniq) dat
Unexpected packet: Ether addr: 00:90:1a:41:77:cd (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x002d (PADO) PPPoE tag: type=0102 length=0009 (AC Name) data (UTF-8): BRAS-GRGN PPPoE tag: type=0103 length=0004 (Host Uniq) dat
Got connection: d819
New PPP_ID: 0xd819
Saved Session ID: 0
Connect: ppp0 {--} nas0
MRU: 1500
local IP address 59.182.37.71
remote IP address 59.182.63.254
PPPoE Connect with IP Address 59.182.37.71
PPPoE Connection Successfully Established
Renew PPPoE Session ID: 0xd819
sys_send_event - pppoe up
PPPoE Connect with Gateway IP Address: 59.182.63.254
primary DNS address 59.185.0.50
secondary DNS address 203.94.243.70
TimerEvent: PPPoE not in a state to handle it; currState 6.

MODEM STATUS:
Modem Status

Connection Status Connected
Us Rate (Kbps) 256
Ds Rate (Kbps) 2045
US Margin 21
DS Margin 25
Trained Modulation ADSL_2plus
LOS Errors 0
DS Line Attenuation 38
US Line Attenuation 35
Peak Cell Rate 603 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Interleaved
DSL Statistics

Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

Sorry for the long post...but i hope someone can help before I reallly BREAK my HEAD with MTNL NERDS....

regards
tanmay

 

[atuldd]

how do u ppl got "MODEM STATUS" & "SYSTEM LOG" ?

 

[skorpio1]

Type either of these 2 links in your IE or Firefox window

http://192.168.1.1/
http://192.168.1.1/main.html

 

[salilrane01]

i m using hauwei modem SmartAX MT882 ..

i thnk i also dont have 2 Mbps speeed

this id data that i have plz help me to get it right

Kindly help me to read \ understand below data

DOWN STREAM NOISE MARGIN

relative capacity occupation: 3%
noise margin downstream: 38.5 db
output power upstream: -0.5 dbm
attenuation downstream: 16.0 db
carrier load: number of bits per symbol(tone)
tone 0- 31: 00 00 00 00 02 33 44 44 44 44 55 55 54 44 43 30
tone 32- 63: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 64- 95: 02 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22
tone 96-127: 22 22 22 22 02 02 22 22 22 22 20 20 00 00 00 00
tone 128-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 160-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00



UP STREAM NOISE MARGIN


relative capacity occupation: 30%
noise margin upstream: 23.0 db
output power downstream: 14.0 dbm
attenuation upstream: 8.5 db
carrier load: number of bits per symbol(tone)
tone 0- 31: 00 00 00 00 02 33 44 44 44 44 55 55 54 44 43 30
tone 32- 63: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 64- 95: 02 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22
tone 96-127: 22 22 22 22 02 02 22 22 22 22 20 20 00 00 00 00
tone 128-159: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 160-191: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00



Standard: G.DMT
WAN Port Statistics Link Status: Up Upstream Speed: 256 kbps Downstream Speed: 256 kbps

 

[VARUN_21]

I have been experiencing broadband problem from 21st jan 08. I am not able connect to internet for past 22 days . It connects sometimes but the adsl light keeps on blinking green even when i dont use internet. But the light should stay stable when internet is not in use. Most of the times it doesnot connect to internet.

I have called 1504 and even the area manager of dwarka and gm office janakpuri . The Area manager Mr chopra of dwarka has visited to my house and seen the problem . he even checked the line and all seems to be working well according to him in the line. He told he will check from his side. But till now nothing has been done.

This is my details shown in my Netgear modem, This might help you to solve my problem
ADSL Link Downstream Upstream
Connection Speed 2048 kbps 256 kbps
Line Attenuation 48 db 15.5 db
Noise Margin 17 db 23 db


What should i do . Somebody else also having this same problem in dwarka area.

 

[superprash2003]

does it keep blinking when your modem is on and your computer is off?? if so, then there is some modem problem, if not then you have a virus or spyware on your pc that is stealing your bandwidth!!!

 

[VARUN_21]

Yes it keeps on blinking even when my computer is off.

 

[Motorazor143]

Hey why dont u try ur connection wid some other PC, coz blinking might happen if LED bulbs of Modem has gone week....

 

[superprash2003]

@varun_21Do you have a wifi network?? or do u use iptv?if so then there is a possibilty of these services using your bandwidth therefore you see the lights blinking!! otherwise it is a modem problem!!