Gearbest Shopping User Experiences
- Thread starter Nishant
- Start date
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Nishant
Staff member
DHL I guess?
yup. i had told him to use gati. but he said he wanted it faster. lol.
dhl delayed the delivery in any case because they wanted to do kyc. took a lot of time to process it so his package arrived with a lot of delay in any case.
dhl delayed the delivery in any case because they wanted to do kyc. took a lot of time to process it so his package arrived with a lot of delay in any case.
Nishant
Staff member
Yup, that's the mistake he did. DHL will even take a $1 item to customs.
dextermorgan
I got banned!
big orivate firms like dhl, fedex dont want to deal with custom delays so they collect customs beforehand . better to avoid that for small items below 50$
I am having a weird experience with gearbest.
I had ordered two items earlier and they came without any issues
Then about a month back, I ordered a phone for ~220 USD so they said for additional verification, send a blurred copy of the card etc. so I did that
Then they cancelled the order
After that, any order I place, gets refunded automatically, even if its a 3 USD item. Tried paying both through paypal and directly also. Tried different cards also
Very weird.
I created a new account with my moms name and email id and that order also got cancelled
I had ordered two items earlier and they came without any issues
Then about a month back, I ordered a phone for ~220 USD so they said for additional verification, send a blurred copy of the card etc. so I did that
Then they cancelled the order
After that, any order I place, gets refunded automatically, even if its a 3 USD item. Tried paying both through paypal and directly also. Tried different cards also
Very weird.
I created a new account with my moms name and email id and that order also got cancelled
Nishant
Staff member
Checked with their customer care? They usually reply quickly if you ping on their FB Messenger ID.
This is what they said on FB Messenger
W17111104441XXXXX The order was cancelled since the shipper could not ship it.
I guess the problem is selecting the expedited shipping (GATI) option. But then that is the only reason to use gearbest over AliExpress
W17111104441XXXXX The order was cancelled since the shipper could not ship it.
I guess the problem is selecting the expedited shipping (GATI) option. But then that is the only reason to use gearbest over AliExpress
Nishant
Staff member
That sucks. Faster delivery is the sole reason I use Gearbest too. I had ordered two items (a data/charging cable and Mi Bluetooth Selfie Stick) out of which the cable is already out for delivery but the Selfie Stick is 'on hold with customs' according to GATI. They say it would take a week more to deliver.
