@Chip its not an issue with the fiber cable or any fault in any cable, it's from the backend i beleive, because in Dragon path with IPoE it works flawlessly. has anyone tried to clone mac address of the ont to the router and see if that helps ?
@Zenithx99 if PPPoE works then obviously it's nothing to do with the fibre and the backend is to blame. According what the engg. who visited for my static IP told me, the IP address is provisioned from another server not the one doing PPPoE authentication. Either way Airtel has to resolve this because as users there's not much we can do. However, what I find surprising is that Airtel has let it go on this long without resolution.
Incidentally a person from the net escalation team in Bangalore called me for feedback and I told them Airtel needs to improve they're lacking in response time (15 days for plan change, 4-5 days for a static IP), low speeds when on >300 Mbps plan, pricing, among other things. Their escalation email is net at airtel dot com. I think you chaps could write to them.
I find it surprising too since people who opt for static IP would mostly use it for purposes where reliability actually matters, and it's not an isolated occurrence as I thought it's quite widespread.
Does the static IP trick still works? I am thinking to take a airtel connection if the static IP trick to boost internet speed still works. Let me know.
Not sure if it's already known, but in Airtel I am able to simultaneously have multiple PPPoE logins, with each having a non-shared speed ie Full Speed.
This website uses affiliate links. This means that if you click on a link and make a purchase, we may receive a commission. This does not affect the price you pay for the product.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.