socrates
I got banned!
You expected a 365 days old plan to remain same, this is your fault, its just not possible to recall all the cards from market and then send the newer promo cards.
Due to huge competition each mobile operator is facing, its more likely plans change every few months, however you should remember that line which states that they can modify/discontinue any plan without prior notice.
So i would blame the retailer who sold you the card, the staff there may not be trained properly, but calling the entire company cheaters is very childish.
No i don't get paid to support any operator but its not fair to do public leg pulling for mistake/incorrect information from mini store.
All i can suggest is You should ask them to disable that promo and if possible refund you the amount as its incorrect info given by their store.
:hysterical: Buddy I don’t think you have read the entire thread, I never said that I expected the plan to remain the same for a year. I know for sure that it has to remain same for min six months as per TRAI rules. On the day when I went to the mini store I saw the plan on the site it was as mentioned in the first option in post #1 above. Since I don't check metering of every call, I checked only after i noticed my balance reducing faster than usual, its after that I went to the site again & saw that it had been changed. I agree with you about not being able to recall the cards from the market but how do you explain the confirmation sms I got (on the same day) from Vodafone which, is mentioned in UPDATE in post #4 above??? Don’t tell me its difficult to change that because I am from that line & I know about systems & the execution of the changes if any that have to be made. I call them cheats for many other reasons which have been covered in other threads also I have been a customer with this company from the Maxtouch days 1998 & I KNOW for sure the change in quality has only been for the worse.
Due to huge competition each mobile operator is facing, its more likely plans change every few months, however you should remember that line which states that they can modify/discontinue any plan without prior notice.
So i would blame the retailer who sold you the card, the staff there may not be trained properly, but calling the entire company cheaters is very childish.
No i don't get paid to support any operator but its not fair to do public leg pulling for mistake/incorrect information from mini store.
All i can suggest is You should ask them to disable that promo and if possible refund you the amount as its incorrect info given by their store.
:hysterical: Buddy I don’t think you have read the entire thread, I never said that I expected the plan to remain the same for a year. I know for sure that it has to remain same for min six months as per TRAI rules. On the day when I went to the mini store I saw the plan on the site it was as mentioned in the first option in post #1 above. Since I don't check metering of every call, I checked only after i noticed my balance reducing faster than usual, its after that I went to the site again & saw that it had been changed. I agree with you about not being able to recall the cards from the market but how do you explain the confirmation sms I got (on the same day) from Vodafone which, is mentioned in UPDATE in post #4 above??? Don’t tell me its difficult to change that because I am from that line & I know about systems & the execution of the changes if any that have to be made. I call them cheats for many other reasons which have been covered in other threads also I have been a customer with this company from the Maxtouch days 1998 & I KNOW for sure the change in quality has only been for the worse.
