Slow download speeds on 1gbps plan

[SpeedxThunder]

for me, it was working and I was able to get 650-700mbps of both speed test and downloading and latency was also fully stable then I switched to 1gbps

 

[SpeedxThunder]

ig they fixed it

 

[Rickysin]

I tried to upgrade to 1gbps speed but a work order got created. Airtel engineer called and said speed is upgraded but new connection work order that was created needs to be canceled. I provided the otp but order is still in progress and connection speed is not upgraded.

what to do now ? Its been more than 24 hours

 

[Rickysin]

And why new connection work order was created for 1gbps ?

 

[albonycal]

I have similar problem, they guy said my work order is "stuck" gave me a new ONT and told me to wait, my current ONT is still active. The new one is chilling in it's box.

 

[Vibhu]

Work order is created incase of 1gbps to change the ONT. Most probably they are going to provide you DASAN 6 Antenna ONT. However, it will no affect wired performance, just the wireless performance. You will receive installation messages on your registered number.

 

[albonycal]

Thank you for enlightening me.....

 

[Vibhu]

Replied to @Rickysin on his comment asking about work order.

 

[SpeedxThunder]

Yeah the same thing happened to me and they said they had to replace the ont but later they told me that Dasan H680GM-A(6 antenna one) is not being manufactured anymore and gave me Nokia ont

 

[albonycal]

They gave me H660GM-A (2 antenna one)
doesn't bother me as long as bridge mode works