Is Spectranet is really good in I.P. Extension, New Delhi?
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Spectranet FOX
- Thread starter Varun Gupta_23781
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Please don't go for it.
I disagree with the above post. I also live in IP Extension & have been using it for the past 2 months. There were some hurdles in the beginning but they were sorted out. I would say go for it.
I ordered spectranet connection after seeing a pamphlet with visuals claiming speed of upto 16mpbs but after few hours of installation and some research i came to know that they are providing speed upto 16mbps majorly on Indian servers and few famous worldwide servers,however on rest of the servers the speed is not even close to 16mbps(around 1-3 mbps).I tested my speed on many renowned sites such as
I want a refund of my money now,so what should i do now?
- intel speed test(www.intel.in/content/www/in/en/gamers/broadband-speed-test.html),
- speedtest.net(when servers are from different countries),
- McAfee's Internet Connection Speedometer | Internet Speed Test
I want a refund of my money now,so what should i do now?
Ajay - if you can email me at [email protected] I will ask our Customer Tech Support to schedule a call with you as per your convenience.
thanks,
thanks,
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I am new subscriber of Spectranet and its pathetic service that I have been experiencing since August 19th 2014. They say the are available all the time to help you and thats what IVR says.
Some of them are trained customer support representatives to fool customers. - The phrases used are "Some one would get in touch with you shortly or our Backbone engineer would contact you if you wait for 8 hours" etc. There were instances that Customer Service reps wont even register the complains. Some of the tickets for your kind attention and for your reference would be
I took your connection on 19th August and have called 19 times to report frequent breakdowns of services( sometimes outage lasts for more than 12 hours). This issue is unattended and the breakdowns continue for the last 10 days, that I bring this matter to your kind notice and your good office.
Beware of Spectranet - They may be out there with a Flashy Pamphlet with 100 Mbps speed and an discounted price, you could be next prey.
Some of them are trained customer support representatives to fool customers. - The phrases used are "Some one would get in touch with you shortly or our Backbone engineer would contact you if you wait for 8 hours" etc. There were instances that Customer Service reps wont even register the complains. Some of the tickets for your kind attention and for your reference would be
I took your connection on 19th August and have called 19 times to report frequent breakdowns of services( sometimes outage lasts for more than 12 hours). This issue is unattended and the breakdowns continue for the last 10 days, that I bring this matter to your kind notice and your good office.
Beware of Spectranet - They may be out there with a Flashy Pamphlet with 100 Mbps speed and an discounted price, you could be next prey.
Useless connection. I have the 10 Mbps , 100GB plan and I can't even watch youtube videos at the lowest quality. I have been complaining ever since it was installed, but they haven't been able to fix it.
I got the connection last week and this is what I am getting.
I got the connection last week and this is what I am getting.
Code:
C:\Users\Max>ping 8.8.8.8 -n 10
Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Reply from 8.8.8.8: bytes=32 time=5ms TTL=58
Reply from 8.8.8.8: bytes=32 time=7ms TTL=58
Reply from 8.8.8.8: bytes=32 time=3ms TTL=58
Request timed out.
Reply from 8.8.8.8: bytes=32 time=38ms TTL=58
Reply from 8.8.8.8: bytes=32 time=3ms TTL=58
Reply from 8.8.8.8: bytes=32 time=4ms TTL=58
Request timed out.
Reply from 8.8.8.8: bytes=32 time=4ms TTL=58
Ping statistics for 8.8.8.8:
Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 38ms, Average = 9msUseless connection. I have the 10 Mbps , 100GB plan and I can't even watch youtube videos at the lowest quality. I have been complaining ever since it was installed, but they haven't been able to fix it.
I got the connection last week and this is what I am getting.
Code:C:\Users\Max>ping 8.8.8.8 -n 10 Pinging 8.8.8.8 with 32 bytes of data: Request timed out. Reply from 8.8.8.8: bytes=32 time=5ms TTL=58 Reply from 8.8.8.8: bytes=32 time=7ms TTL=58 Reply from 8.8.8.8: bytes=32 time=3ms TTL=58 Request timed out. Reply from 8.8.8.8: bytes=32 time=38ms TTL=58 Reply from 8.8.8.8: bytes=32 time=3ms TTL=58 Reply from 8.8.8.8: bytes=32 time=4ms TTL=58 Request timed out. Reply from 8.8.8.8: bytes=32 time=4ms TTL=58 Ping statistics for 8.8.8.8: Packets: Sent = 10, Received = 7, Lost = 3 (30% loss), Approximate round trip times in milli-seconds: Minimum = 3ms, Maximum = 38ms, Average = 9ms
Ajit - please email your account number and Registered Mobile Number to [email protected]
they just added a leased line at my office day before yesterday. that sad thing is i'm quitting the office and cant use it.
