AjoyEricLal
Newbie
My billing woes continue...
... As usual when dealing with TI I am: :wall::wall::wall: (really the person who designed that smiley must have had Indian ISP's in mind )
On top of the billing problems, the connection keeps breaking down every week or so with 1-2 days downtime on average.
I have been with Tata Indicom for around two years and I think I can safely say it's been the worst customer service experience of my life.
The really sad thing is that at least here in Bombay I can't be confident that I will receive better service from any other ISP. No BSNL and no Airtel in my area either as far as I know. Perhaps I will have to consider MTNL though I hate their plans. Or wait for Airtel to come to my area; hopefully in the next few months.
Oh well; I guess I will just have to accept the fact that despite the hype India is still very much a backward, third-world country and it will probably be 5-10 years before we can expect reliable, affordable broadband.
Dear Asterix,
I am on CNN-IBN with my issue very soon (I'll announce it here on this forum). CNN-IBN needs some other strong cases spread all over in India. Would you like me to refer you to them?
If "yes", write to me urgently at: ajoyericlal AT gmail DOT com
Thanks
Ajoy
In the meanwhile check:
https://broadband.forum/tata-indicom-broadband/16883-tata-indicom-blatant-behaviour-no-responses/
... As usual when dealing with TI I am: :wall::wall::wall: (really the person who designed that smiley must have had Indian ISP's in mind )
On top of the billing problems, the connection keeps breaking down every week or so with 1-2 days downtime on average.
I have been with Tata Indicom for around two years and I think I can safely say it's been the worst customer service experience of my life.
The really sad thing is that at least here in Bombay I can't be confident that I will receive better service from any other ISP. No BSNL and no Airtel in my area either as far as I know. Perhaps I will have to consider MTNL though I hate their plans. Or wait for Airtel to come to my area; hopefully in the next few months.
Oh well; I guess I will just have to accept the fact that despite the hype India is still very much a backward, third-world country and it will probably be 5-10 years before we can expect reliable, affordable broadband.
Dear Asterix,
I am on CNN-IBN with my issue very soon (I'll announce it here on this forum). CNN-IBN needs some other strong cases spread all over in India. Would you like me to refer you to them?
If "yes", write to me urgently at: ajoyericlal AT gmail DOT com
Thanks
Ajoy
In the meanwhile check:
https://broadband.forum/tata-indicom-broadband/16883-tata-indicom-blatant-behaviour-no-responses/