The Ridiculous Airtel Broadband Plans

[Sushubh]

Ask them again if the faster plan is launched in your area!

 

[rkarthea]

As far as I know, you have to proactively call them and find out. They don't let you know.

Update: Request No. again closed without any action. 1 tweet and FB post to airtel presence last night and I am migrated to new plan 1200 2 MBPS 60 GB within few hours in the morning today. But will wait patiently for my area to be feasible for 8 MBPS plan so that i can shift to transonic plan.

Conclusion: with my experiences above, never bother to call the customer care to raise new requests/register complaints. Tweet them, FB wall post them your concerns and your issue will be solved promptly.

PS: BTW i have a question for you guys:

If Airtel confirms that your area is not feasible for 8 MBPS plan how to check in future whether the area got feasible?? Do i have to apply again for change of plan and wait for confirmation on area feasibility update? Is there an alternative option?

 

[lazybrain]

Ask them again if the faster plan is launched in your area!

Got a call from them yesterday itself saying that your area is not yet feasible and when it becomes feasible we will let you know (which i am sure they will not )

If i want the high speed plan in future i need to keep riding on their back

 

[balajik]

I have asked for migrating to 16Mbps plan today and waiting for the response. Here's the plan detail from CC for Chennai region.


Electric 30 GB - Rs 1699
Electric 50 GB - 2199
Electric 80 GB - 2599
Electric 175 GB - 3299

All plans include 1000 Local mins; Upload is 0.8Mbps; Speed beyond FUP - 512 Kbps

I got a spreadsheet listing the plans in Chennai and 16mbps plans aren't listed.

 

[Sushubh]

probably plans in theory or in very few localities.

 

[bajechele]

Upload is 0.8Mbps

Who suggests those things in airtel? :thumbdown:

 

[balajik]

Who suggests those things in airtel? :thumbdown:

I guess the limitations in ADSL technology does that.

 

[bajechele]

1.0 Mbit/s Upstream rate is easily possible on standard ADSLIf its ADSL2 then 3.3 Mbit/s

 

[shr]

I got a spreadsheet listing the plans in Chennai and 16mbps plans aren't listed.
Not sure about your XL. Sent a mail to CC asking for details of 16Mbps plans & I got this from them. My plan change request is still in process.

 

[zerosleeping]

This takes the cake.. This is as of a little while ago




This is the mail they sent me a week ago.. go figure