Fake Products being sold on eBay India

[amish]

My case was simple too. Seller said he is ready to give refund but he can not because it is ebay who has to take action.

He said as per process ebay will contact him and then he will say "yes ok refund" then refund will be processed.

I suppose ebay is under-staffed to give timely resolution.

 

[Sushubh]

i guess i need to initiate a similar process too. for the last four days they have been responding by saying let us get back to you.
i had some success with their chat person who said that the claims people would call me again. never got a call.

 

[Sushubh]

TwitLonger — When you talk too much for Twitter

Total loss of Rs. 200 for the courier of sending back the product + all the effort spent on getting this refund if it ever comes.

 

[dextermorgan]

My case was simple too. Seller said he is ready to give refund but he can not because it is ebay who has to take action.

He said as per process ebay will contact him and then he will say "yes ok refund" then refund will be processed.

I suppose ebay is under-staffed to give timely resolution.

These middleman companies always do this even if both buyers and sellers agree for refund.

Same thing happened to me @Cleartrip. Booked an tree house at pondicherry for a week and checked in. However heat was unbearable and we decided to move out to a/c room. Treehouse guy was super nice and agreed to refund 5 days rent and only charge 2 days rent.
However cleartrip was sure that since we checked in, we couldn't get any refund.
After jumping through several hoops, cleartrip told us to get an letter writtten by hotel guy and they'll refund 5 days amt.

After 4 months, amount never arrived. We called that hotel guy and he said he didn't receive any amount from cleartrip. Called cleartrip and they've been saying they'll look into my case. Finally stopped hoping to get refund and not to waste any more money on calls.

 

[Deleted member 13033]

ebay has been total cr@p lately, had to send a item back did not work out nicely, ebay arranged for a reverse pickup from fedex but fedex guy never showed up and now fedex is saying ebay has not paid them yet :\ and on contacting ebay cust. care morons rudely told me that why am i not willing to send them the dam thing back :\

 

[Sushubh]

Good thing I did not wait for it. I just sent it back myself. Loss of 200 rupees is better than loss of 1000 rupees

 

[goodburner]

eBay India is full of scammers. Bought a nexus 7 2013 version that was never delivered, got the refund though. Ordered a HDD enclosure that didnt work. mailed seller and he called me and I'm not really a phone person either, but he asked me to ship it back saying he will refund, but I was too lazy to pack + Ship, so its still lying here as a paperweight.

 

[igloo]

Always pay via citibank credit card and chargeback the amount, best way to teach these companies.

 

[chetansha]

Always pay via citibank credit card and chargeback the amount, best way to teach these companies.

How do you charge back

 

[Sushubh]

Not all banks offer this feature in India I believe. Amex probably does. Citibank too I guess.