@AG98 PIng is the same everywhere in Patna i.e. bad. Speed is always constant more than your plan speed. You can refer above posts for pings. If you want to know the ping of any specific website or game mention that, I or someone else will try to share the results with you.
yup I got in touch with a different person from airtel on the 16th and he told me that his engineers are working on it and it will be fixed by the 15th of may. I can give you his mobile no. if you want
@mordfustang Did you guys try sending an email with ss to [email protected] ?
After my two pgportal complaints they asked me to send an email with screenshots to this email address. They said it's their technical team and they handle this. I had a word today with someone from their team- after explaining the whole thing for 15mins, he told me this needs to be done by their satellite team. I had raised a complaint saying my ping used to be 20ms for the gateway in Jan and Feb 2021. but now it's always more than 45ms. which is not acceptable. He has asked me to wait for few days for the resolution. I will update here if I get any further response.
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