Tried to start a new thread, but isn't approved yet. Hope I get the response here.
Hi folks, need help with the following queries.
1) I basically wanted BB Home Rural Combo ULD 500, but today after I received the phone bill, I realized these incompetents gave BB Home Combo UL 625 (
.:Unlimited Home Only:.) instead. This has a security deposit of one month charges, unlike Rural Combo plan. In the phone bill received, they listed this security deposit as 'one time charges' and monthly usage bill separately. I basically wanted this connection for only a month. And I have no intention of continuing it after this month, for at least 4 more months. So I'm wondering if I don't pay these extra monthly usage charges for this month, will it be take from the security deposit/one time charges? Or am I wrong in understanding these both as same? Should I inform them again for the disconnection of the plan after this month?
2) STD call history is given in the phone bill for last month, during which this BB Home Combo UL 625 plan was applicable for 10 days, but wasn't working in the whole village because of some technical issues. Just wondering if they will be printing loads of web usage history too, like the std calls history, while listing monthly usage charges in the next phone bill.