Problems with Tata DOCOMO Mobile Service
- Thread starter vishytheking
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Cdma?
TATADOCOMO
Regular
Hi,
We have made note of your concern and the issue that you are facing,in order to sort this out,please send us your issue along with your Tata DOCOMO number on social[at]tatadocomomarketing.com, so that we will look into this and try to sort this out asap.
Every few days, my TATA DOCOMO displays a message via prompt (just like balance prompt). "Press OK to subscribe to hot babes @30 per month" or "Press OK to download so-and-so game @75", etc.
There is no "Cancel" option. Only option is "OK". n00bs / unaware people will press "OK" in a hurry - and they'll be ripped off. People like me who are aware of this shit will simply press phone's Red button to dismiss the prompt.
10 out of every 100 people (as mentioned in this thread) will press "OK" not knowing that they're going to be ripped off. Moreover, they won't even notice that they are being looted every month in a systematic way.
Also, TATA DOCOMO sends promo MMS every couple of weeks. Mobile auto-downloads these MMSs and that attracts data transfer charges, which are deducted from you account without even informing you.
All this shit is happening in spite of my number being present in the NDNC/NCPR registry. All telecos are chor but TATA DOCOMO is the biggest chor of them all. :beee2:
We have made note of your concern and the issue that you are facing,in order to sort this out,please send us your issue along with your Tata DOCOMO number on social[at]tatadocomomarketing.com, so that we will look into this and try to sort this out asap.
Every few days, my TATA DOCOMO displays a message via prompt (just like balance prompt). "Press OK to subscribe to hot babes @30 per month" or "Press OK to download so-and-so game @75", etc.
There is no "Cancel" option. Only option is "OK". n00bs / unaware people will press "OK" in a hurry - and they'll be ripped off. People like me who are aware of this shit will simply press phone's Red button to dismiss the prompt.
10 out of every 100 people (as mentioned in this thread) will press "OK" not knowing that they're going to be ripped off. Moreover, they won't even notice that they are being looted every month in a systematic way.
Also, TATA DOCOMO sends promo MMS every couple of weeks. Mobile auto-downloads these MMSs and that attracts data transfer charges, which are deducted from you account without even informing you.
All this shit is happening in spite of my number being present in the NDNC/NCPR registry. All telecos are chor but TATA DOCOMO is the biggest chor of them all. :beee2:
I
iCharlie
Mr. TATADOCOMO is alive and replying......OMG! Lets celebrate
mascot3502
Newbie
Dear Mr. fake docomo, your services have just been pathetic, and who knows it better than you yourself? Only after applying for the number portability, I received a call from you agreeing to the server woes.Not just this, I have also lost business-critical messages due to your poor network which I had addressed to your customer care, but they have gallantly chosen to ignore my problems; even my request for portability has been rejected? I want to know the reason for this rejection, and I kindly request you to port this number to Vodafone.I understand that you are upgrading your server for better coverage and network, but may I know how can I lose those messages and never have them delivered to me? This has happened quite many times, and I have also tested and confirmed this issue over your network.I switched off my cellphone and sent a message on my number from another number. When I switched on my mobile again after sending message, I never received it and was permanently lost. I tested this out because I had critical messages waiting for me to be delivered by my clients during my trip when I was not in coverage for a week. When I came back in the coverage, I never received any of those messages and I can confirm this.Its not just your coverage or network, but also your application is faulty and never delivered those important messages to me, which neither of your techs or support agents understand.While I applied for MNP, I received a call from your agents coaxing me to keep this number with Docomo, me being an old customer and that I was promised Rs. 50 balance for next 6 months as compensation. While I never agreed to it, I soon learnt that my request for MNP had been rejected the other day through Vodafone, and neither till date have I received a single Re. of balance from Docomo. I hope you have answers for this, as my experience with Docomo has been ever-frustrating and unsatisfactory.Your seniors at customer care often find it tiresome to attend calls, and keep elevated calls on hold for immense hours! I'm disgusted with your poor and unreliable services.
C
chetan31
:tremble: Guys, i don't know from where to start the thread, such is the terrible experiance i had with docomo.
i had taken a post paid connection almost 1 and half months back in bangalore. since then i had activated Blackberry 399 plan. almost 20 back i had given blackberry deactivation request which is still in open status. they have also kept my plan still active. also when i had given deactivation request , i had also requested for 200 Rs. 3G plan, request was been taken and closed within 2 days . when i called up to customer care they inforemed that my 200 Rs plan has been activated and i can use the service. after 20 days when i checked my data unbilled amount i found that it has reached Rs. 2000 as was still in pay per use plan . following this i again called cc and they informed sir 3G plan cannot be activated as your blackberry plan is still active. upon thrasing verbally that why i was been wrongly infiormed 20 days back , they had simply no answers.
i had sent several mailsto nodal officer and applete authority but all in vein. there is no reply and personally i had gone to tata docomo office as well but nothing happened. also when i had gone i felt like punching the officials.
forget all this , just wanted to know if i go and break their windows and punch some 3-4 officials will i be innocent in front of laws, as it would become police case?
giving away hard earned money is a pain and that too like this, so thought of punching or killling the top bosses of docomo if given a chance. i wonder if this is situation now , what would be the future. i might kill somebody with a shotgun or coluld be killed by some of these people
pls comment !:biggrin (2):
i had taken a post paid connection almost 1 and half months back in bangalore. since then i had activated Blackberry 399 plan. almost 20 back i had given blackberry deactivation request which is still in open status. they have also kept my plan still active. also when i had given deactivation request , i had also requested for 200 Rs. 3G plan, request was been taken and closed within 2 days . when i called up to customer care they inforemed that my 200 Rs plan has been activated and i can use the service. after 20 days when i checked my data unbilled amount i found that it has reached Rs. 2000 as was still in pay per use plan . following this i again called cc and they informed sir 3G plan cannot be activated as your blackberry plan is still active. upon thrasing verbally that why i was been wrongly infiormed 20 days back , they had simply no answers.
i had sent several mailsto nodal officer and applete authority but all in vein. there is no reply and personally i had gone to tata docomo office as well but nothing happened. also when i had gone i felt like punching the officials.
forget all this , just wanted to know if i go and break their windows and punch some 3-4 officials will i be innocent in front of laws, as it would become police case?
giving away hard earned money is a pain and that too like this, so thought of punching or killling the top bosses of docomo if given a chance. i wonder if this is situation now , what would be the future. i might kill somebody with a shotgun or coluld be killed by some of these people
pls comment !:biggrin (2):
aviral sangal
Senior
https://broadband.forum/tata-docomo/67239-need-help-sending-notice-tata/
Here are few numbers that i have mentioned please contact sapna with your issue and be rest assured your issue will be resolved asap
Here are few numbers that i have mentioned please contact sapna with your issue and be rest assured your issue will be resolved asap
C
chetan31
but aviral, from your post, it seems you have not got any help from sapna either and same you have mentioned in a mail to deepak
aviral sangal
Senior
Many of the issues are resolved and the one that are left will take time
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