Agreed , they couldnt help me setup GPRS on my phone , after 5 weeks they started making weird excuses like "maybe your phone doesnt support GPRS" (it supports 3G wtf ?) maybe you arent getting signals blah blah blah , all it took was deactivating the gprs and then activating it again and it started working . But then there were ridiculous GPRS tariffs . In only two days of moderate usage , Rs 50 were deducted from my account . That was the last straw for me. Disconnected the stupid vodaphone and bought airtel , happy with it till now , havent received a single advt call after registering for DND . GPRS is good too . I dont really care if my service provider charges me 1 paisa or 1.2 paisa per second . All i need is good service and no dropped calls.