ACT Speed less after plan Upgrade

[Lolita_Magnum]

How are you getting internet connection to your home, is it through an ethernet cable? You can also test an iperf connection in your local network to see your home bandwidth performance.

 

[Deepak Singh]

@shashankb I Havent tried act connection directly via pc. what is the difference between connecting via router and via pc

 

[Deepak Singh]

@Lolita_Magnum I have act box in my home from there via lan to my router. It had old lan cable may be cat 5 I Changed to Cat 6 recently.
I dont know how to test iperf connection.

 

[Lolita_Magnum]

@Deepak Singh yes,but to your Act Box/Modem, is it via a coax cable, ftth(fiber) or ethernet(cat cable)? If it is coax or fiber, just contact act support regarding the issue. If they say, everything is fine on their end and you are still having issues, try a Speedtest or try downloading from a p2p/torrent, a legal file like Linux distro ofcourse. And check the speeds. If the speeds are exactly the same as you pay for, then the issue might be with ubisoft peering with your isp.

 

[Deepak Singh]

ACT line to the box is fiber. I think their port is of 100. I Just tried to download from microsoft Server there also I am getting between 9.5 to 10.2 MBps, The problem is they are saying that their switch supports all speeds they provide.

 

[Deepak Singh]

Anyways I paid for 14 months so I have to adjust with same speeds for the paid period.

 

[igloo]

check the cable from box to your router its 2 pair or 4 pair?
two pair support 100mbps only.
you can also check router connection status is 100mbps or 1gbps...