airtel cc confirmed tht night double speed plans wont get speed upgrade..
im currently on 1099 plan wid 512kbps day n 1mbps at night with no fup.. if i want speed upgrade then they asked me to shift to new 1099 plan wid 15gb fup. so theres no way i get 1 mbps day time with old fups??
don't listen to them
they are making all kind of excuses
first they told me the double speed is only for 512kbps customers,I told them strongly i know its not and double speed is for all plans,then he said he was wrong and it is for all plans
second he told me its only for DTH customers,i told him its not and ten he said he will do something
third he tells me he will give me 2mbps morning and 4mbps night,i shouted and he told me he will do something now
don't listen to them and tell them or shout sharply and he will do the up-gradation.one more thing,don't call CC and write them a letter,their more capable officers get back to you.those CC phone guys are full of shit and don't know anything
---------- Post added at 07:06 AM ---------- Previous post was at 07:06 AM ----------
:ishock: i am getting 2mb speed right now did they upgrade 1299 plan guys
they have done for some and some not.its throughout like this
which plan did you have earlier