hi,anujam,im also using turbo 1299,can u mention what exactly u asked them in your e-mail?
what do mean - ? how can they say no FUP when all the old unlimited plans had 100GB FUP limit.please explain.
also, what will ur upgraded speed be?
Subject: Doubles broadband speeds of 512 Kbps to 1 Mbps and 1 Mbps to 2 Mbps at no extra cost
Content:
Hi,
I would like to know when is my broadband speed going to get doubled at free of cost as per your press release stated here
Airtel breaks the speed barrier -Doubles speed for Broadband customers at no extra cost-.
According to your press release, my day speed should get to 1Mbps and night speed to 2Mbps and Fair Usage Policy 100GB.
My account number is:
Name:
Phone:
Current Plan:Turbo 1299
I told them abt the 100GB FUP and they said the FUP will not be according to the new plans.They were confused with the FUP for old customers whether it was 100GB or not at all.
what do mean - ? how can they say no FUP when all the old unlimited plans had 100GB FUP limit.please explain.
also, what will ur upgraded speed be?
Subject: Doubles broadband speeds of 512 Kbps to 1 Mbps and 1 Mbps to 2 Mbps at no extra cost
Content:
Hi,
I would like to know when is my broadband speed going to get doubled at free of cost as per your press release stated here
Airtel breaks the speed barrier -Doubles speed for Broadband customers at no extra cost-.
According to your press release, my day speed should get to 1Mbps and night speed to 2Mbps and Fair Usage Policy 100GB.
My account number is:
Name:
Phone:
Current Plan:Turbo 1299
I told them abt the 100GB FUP and they said the FUP will not be according to the new plans.They were confused with the FUP for old customers whether it was 100GB or not at all.