High rates of BSNL unlimited plans....

  • Thread starter Thread starter abhispra
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Greetings ...
This is a rant thread. How about taking some action? Why not write to the authorities and wake them up :)
I wrote the following ....
--------------------------------------------------------------------------------------------------
from Praful Vora
to [email protected],
Help MTNL GM Broadband ,
"Help MTNL Gen. Mgr. W-1"
cc [email protected],
[email protected],
[email protected],
[email protected],
[email protected],
[email protected],
[email protected]
date 8 March 2010 18:47
subject Broadband prices untenable

Greetings ...

I have been using MTNL services for over fifty years. The evolution and improvement in services is unbelievable to say the least.
I have also been using the Broadband Triband service since 23rd April 2005.

Currently my 'usage plan: DSL-599' allows me about 2,500 MB download with peak speeds of: 2041 down / 509 up kbps with extra charge of Rs. 0.80 per additional 1 MB download. I normally get 1024 / 256 at my home. My broadband monthly billing comes to about Rs.900 (Rs. 10,800 per year).

India has about 81 million internet users. The actual working 'internet connection' are about 6 million. The policy of the GoI is to increase this many fold, to reach 100 million 'users' this year. As against global standards, India is severely lacking in this initiative and usage; we should be having 500 million users and 100 million connections. The telecom revolution has raised the aspirations of the citizens for an INTERNET REVOLUTION. Useful info is available at the link: Asia Internet Usage Stats and Population Statistics

As against this, the number of 'land line connections' in India, are dropping every financial quarter. Today it is about 3.7 million. The wireless connections for phone, mobile and internet are rising by the millions every week. MTNL is slowly losing out in the race and the great telecom initiative is slowly dying. Yet it will not share its landline infrastructure for mutual gain. It seems to prefer gradual death by suffocation instead of new life through synergy with dynamic corporates with new plans. The IPTV plan is just not satisfactory ... I spent some Rs. 5,000 and got almost nothing in return, before I de-listed.

Please check out today EcoTimes, page- 11. BSNL has advertised for its EVDO card. This is a USB enabled plug-in giving user the freedom to access the internet anywhere. The specifications are: peak download 3.1 Mbps, Rs. 750 per month for unlimited download with free roaming, Rs. 0.50 per MB for pre-paid plan.

This is a shocker! Compare what MTNL has. As a consumer ... I do not have MOBILITY, no UNLIMITED with peak 3.1 Mbps, higher extra download charge per MB. The current MTNL 'unlimited download' plans are too costly for equivalent speeds and freedom of use: DSL_Unlimited_999 costs Rs. 999 per month for unlimited with 1 Mbps speed.

My request is for MTNL to: triple / increase: its 'download volume limits' for existing plans, same for speeds for all its 'unlimited download' plans and other types of plans, and reduce its rates for 'extra download charges' / prepaid plans from Rs. 0.80 per MB to Rs.0.20. BSNL seems to be moving in the right direction.

Please understand that the 'per capita income' for citizens is about Rs. 39,000 per year and after housing, food and utilities, hardly Rs. 9,000 is left for education, health, apparel, entertainment,etc. How do you expect the 'aam admi' or even the 'aspirational class' (with Rs. 150,000 income per year) to spend Rs. 10,800 per year for internet. This is almost twice what citizens pay in USA at 'ppp rate of Rs. 15 per USD'. It is much higher that our developed Asian neighbors. Kindly check the link: Mobile, broadband prices dropping worldwide | Digital Media - CNET News One might expect only 01% of annual income to be spent on this.

The national policy to increase internet connections will remain only on paper and consumers will opt for only LIMITED connections of very low rates, to enable email and news reading. The whole world of 'audio-visual' clips, music, downloading from Govt. sites for 'forms' etc., shopping, e-governance and banking on internet will be lost to the consumers. This is not the way India will improve its governance and meet the aspirations of its citizens. Please study the international study in the attached pdf file. The OECD offer speeds of 8 Mbps going on to 20 Mbps and we are struggling with low cost plans of 256 and 512 kbps. Why do we keep thinking and acting SMALL for a LARGE nation?

Please review the marketing and pricing policy for Mumbai and Delhi and take your place in the national leadership.

Best wishes.
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You will note that I have copied to the chaps in the Ministry, DoT, etc.

It might be worthwhile if more consumers, posted their issues: accurately, persistently and consistently; to the babus so that they are motivated to think about the deluge (if many email).
 
Hey dude, I started the thread with the same intention. Unfortunately did not get much response and I don't think 5~10 customers would make much of difference to BSNL!!Congrats for walking the talk. Most of us just talk...
 
Check out Bharat Sanchar Nigam Ltd.

They are making some changes to their tariff page. No change in tariff as of now. But hopefully new plans may be announced.

this shows that bsnl is having ideas to update the tariffs and plans. so lets pray we get better deals this time around in unlimited plans.
 
Greetings ... abhispraRest assured 'there will be a difference' if only citizens will protest and suggest. For example, some time back, MTNL Delhi had higher download volume than Mumbai for the DSL599 plan. I put up emails and even filed a 'grievance' at: pgportal[dot]gov[dot]in explaining the injustice. Why should same product by same corporation have different details for similar market (Mumbai and Delhi). I got a reply after many months and eventually the rates were made same. Now both places allow 2.5 GB download, earlier Mumbai was 1 GB and Delhi 2.5 GB for almost one year. I believe complaints work, if followed up accurately, consistently and persistently. One has to hammer way.
 
Hello friend...!!!I am a user of BSNL in Chennai. I hav been using the Broadand service since 2003. So I think we people can join hands to send a mail to the BSNL admin. which is currently under a tremendous pressure. For, this I request the Admin to send private message to all the member of the forum, this can make a significant change. I request the user "ahbispra" to draft a sample letter that can be sent to the officials of all the heads of each and every circle and to all the departments invilved in broadband operations.ShreeRaman
 
Hello friend...!!!

I am a user of BSNL in Chennai. I hav been using the Broadand service since 2003. So I think we people can join hands to send a mail to the BSNL admin. which is currently under a tremendous pressure. For, this I request the Admin to send private message to all the member of the forum, this can make a significant change.
I request the user "ahbispra" to draft a sample letter that can be sent to the officials of all the heads of each and every circle and to all the departments invilved in broadband operations.

ShreeRaman

well said man.

this is the perfect idea and it may influence BSNL to consider altering the unlimited plans.
 
Great idea. Requesting admin to send private message to all users in BSNL group. On my part, I would draft the letter in a day or two and post it here.
 
Great idea. Requesting admin to send private message to all users in BSNL group. On my part, I would draft the letter in a day or two and post it here.

hey abhispra,

looking forward for ur sample letter
 
Then, It can also be done by this way....!! Send your draft letter to Admin with which, the admin can send it to all the group members.ShreeRaman
 
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